In this article, we break down why securing your CRM—particularly Salesforce—isn’t just about trusting the platform’s certifications. It’s about the controls you put in place. We explore how weak permissions, misconfigured guest access, and overlooked internal tools leave sensitive customer data exposed, despite the platform’s inherent security features. Using real-world breaches and specific Salesforce examples, we show why role-based access, granular API control, sandbox masking, and ongoing monitoring aren’t optional—they’re essential. For CEOs and tech leaders, the message is clear: security isn’t set-and-forget. It’s a continuous discipline built on deliberate control over who has access to what.
In this article, we examine how breaking down data silos—first through business intelligence, then through a customer data platform (CDP)—transforms organizational efficiency and customer engagement. Starting with manual, fragmented processes, we streamlined data pipelines across departments, unlocking measurable gains in marketing efficiency and user re-engagement. But the real shift came from unifying customer profiles, web analytics, and engagement data into a single platform—enabling predictive insights, reducing operational overhead, and aligning every department around one clear view of the customer. For CEOs and tech leaders, the takeaway is clear: growth doesn’t come from more data—it comes from connecting it.
In this case study, we explore how to navigate high-profile partnerships under pressure—specifically, delivering a white-label solution for Tencent on an aggressive timeline. Facing ambiguous scope, stretched internal resources, and unfamiliar integration requirements, we aligned stakeholders, scaled engineering capacity rapidly, and structured delivery around a lean, senior core. Beyond execution, the story highlights key leadership lessons in managing enterprise partnerships, scaling teams without sacrificing quality, and owning ambiguity. For CEOs and tech leaders, the takeaway is simple: big opportunities don’t come with clear playbooks—you have to build them yourself.
The build vs. buy decision shapes your company’s trajectory far beyond technology choices alone—it's fundamentally about aligning strategy, stage, and growth objectives. Early-stage companies prioritize speed, often favoring proven off-the-shelf solutions to accelerate market entry and preserve critical resources. As companies mature and shift toward building defensible intellectual property, bespoke systems become strategic assets that enhance valuation and investor appeal. This article guides CEOs through a structured framework, evaluating critical factors like core business alignment, stage-specific goals (fundraising, growth, efficiency), integration complexity, and adoption risk. Ultimately, making the right choice between building and buying is less about immediate functionality and more about making timely, strategic investments that drive sustainable long-term growth.
Almost every CEO eventually faces the challenging realization that the person who built the original product might not be the right leader to scale it. Loyalty and gratitude toward your first CTO or developer are important—but shouldn’t overshadow the company’s evolving needs. This article explores why tech transitions are inevitable, how to identify the type of CTO your company truly requires, and when it’s time to make a strategic change. The takeaway? Growth demands difficult decisions, and the earlier you address them, the stronger your business will become.
Great CTOs aren’t judged by their coding skills—they’re defined by leadership. Too often, CEOs mistakenly assume their tech leaders should also be their strongest developers. But successful technology leaders focus on aligning strategy, shaping culture, and architecting systems that scale. This article explains why CTOs shouldn't prioritize coding, the critical roles CTOs actually perform, and why fractional CTOs are increasingly becoming the strategic solution for companies needing experienced tech leadership without a full-time executive commitment.
Leaders who believe they’re too busy to prioritize health are silently sabotaging their potential. Great leadership isn’t sustained through sheer willpower and caffeine—it’s fueled by diet, movement, balance, and strategic routines. In this punchy, provocative exploration, we challenge the “desk-bound” mentality, exploring how diet choices like Keto, regular exercise, and smart rest can revolutionize executive performance. Forget traditional thinking: this article delivers sharp insights, unexpected strategies, and real-world lessons from today’s top leaders who prove that treating your body like a strategic asset isn't just healthy—it's essential for winning big.
LLaMA vs ChatGPT: Should you build your own LLM or use OpenAI’s API? This guide compares the two across cost, performance, customization, privacy, and long-term strategy to help you choose the right AI model for your business, product, or startup. Until recently, AI models were predominantly tools you rented, not assets you owned—limited by restrictive, research-only licenses. But with the emergence of Meta’s Llama, companies finally have an opportunity to commercially own powerful AI. This shift isn't just technical; it's strategic. Owning AI assets allows businesses to build proprietary products, control costs, and unlock true differentiation. By examining the hidden costs of dependency on platforms like ChatGPT, the potential strategic benefits of owning your AI with Llama, and the rapid evolution of commercial-friendly licenses, we explore how AI ownership is reshaping competitive advantage.
Dylan Blankenship is a global technology executive and strategic advisor known for shaping ambitious tech-driven growth initiatives. With extensive leadership experience spanning fintech, blockchain, AI, and large-scale cloud platforms across North America, Asia, and Europe, Dylan has spent over a decade transforming how businesses leverage technology for strategic advantage.
As a CTO and senior executive, he’s guided organizations from ideation through execution, creating scalable platforms that unlock growth and deliver measurable business impact. Dylan’s expertise is particularly sought-after by startups, SMEs, and multinational enterprises facing complex technology integration, regulatory challenges, and innovation dilemmas.
His deep understanding of both the technical landscape and broader market dynamics enables him to translate advanced technologies into practical business solutions, ensuring his clients are not just adopting technology, but strategically capitalizing on it.